General FAQs
What is CAN Active Insights?
CAN Active Insights is a national data platform that helps leaders in sport, physical activity, recreation, and parks make confident, evidence-based planning decisions. It brings together trusted Canadian data on facilities, participation, movement, community needs, and economic impact into one easy-to-use system, making it simple to analyze and connect insights in one place. By providing a clear picture of how recreation spaces are used and their impact on health, wellbeing, and local economies, it helps leaders understand their communities and make informed investment decisions.
Who are the Partners behind CAN Active Insights?
CAN Active Insights is a partnership between three Canadian nonprofit organizations: the Canadian Fitness and Lifestyle Research Institute (CFLRI), the Canadian Parks and Recreation Association (CPRA), and the Sport Information Resource Centre (SIRC). Together, these organizations bring more than 175 years of combined experience in sport, physical activity, recreation, and parks. Each has a long-standing commitment to strengthening communities through credible research, trusted data, and practical tools that support better decision-making across Canada.
Who is ActiveXchange?
ActiveXchange is the technology partner of CAN Active Insights. They provide the secure digital environment that powers the platform. With a strong international track record in data integration, visualization, and analytics, they ensure complex datasets are seamlessly connected, mapped, and translated into clear insights.
How can I access CAN Active Insights?
Visit app.CANactiveinsights.ca to login or sign up for a free account.
Why should I invest in CAN Active Insights?
Leaders in sport, physical activity, and recreation are facing limited funding, rising costs, aging infrastructure, population growth, and changing community needs, making credible, connected data essential for informed decision making. CAN Active Insights transforms fragmented information into clear, actionable intelligence that supports strategic investment, long-term sustainability, and stronger business cases. By providing a centralized national data source and practical insights grounded in trusted Canadian data, it helps organizations allocate resources wisely and demonstrate measurable community impact.
Can I add data from my own organization to the platform?
Yes! Depending on what type(s) of data your organization has, there are different ways that the data can be added to and used within the CAN Active Insights platform. Data that can be added to the platform includes facility data as well as usage and participation data.
To understand how your organization can benefit from adding your data to the platform, please get in touch with ActiveXchange at intelligence@activexchange.ca
Can more than one person from our organization sign up for the platform?
Yes! There is no limit on the number of users from an organization. Signing up for CAN Active Insights is free, and organizations are encouraged to create multiple accounts, explore the platform, upload data, and provide feedback. There is immediate value even without paid features, particularly through access to CAN Active Spaces and some Movement products.
Who can I speak with to assist me with any questions on the platform?
If you require assistance with your account or if you have any questions, please get in touch with ActiveXchange at intelligence@activexchange.ca.
Is there a cost associated with CAN Active Insights?
CAN Active Insights provides many powerful features and functionality at no cost. These features include the CAN Active Spaces product, community profile and basic (visual) movement data. There are fees associated with advanced features which have perpetuating servicing and maintenance costs, such as commercially licenced datasets, data processing, and advanced technology. Examples, including CAN Active Impact reporting, are partially subsidized and offered on a cost-recovery basis, while CAN Active Movement Visit Reports are priced at a significant discount to what is generally available in the market.
How can CAN Active products be used to support funding requests?
CAN Active products can be used to demonstrate return on investment, support grant applications, strengthen budget submissions, and reframe recreation facilities as value-generating assets rather than cost centers. The standardized framework allows for consistent, comparable reporting across organizations.
How has the data used in CAN Active Insights been validated?
Validation varies by data type:
- Demographic and socio-economic data primarily comes from Statistics Canada published datasets.
- CAN Active Impact data uses national, provincial, and territorial datasets, CFLRI research systems, and peer-reviewed literature.
- Health impact calculations are based on established relative risk models used in Canadian research since the 1990s.
All methodologies are documented, conservative, and evidence-based.
CAN Active Spaces FAQs
What is the CAN Active Spaces product?
The product centrally collates information about parks, recreation, and sport facilities across Canada, including location, size, amenities and age. This information drives additional insight provided by built-in:
- Dashboard highlighting infrastructure and facility metrics and benchmarks, including flexible and per capita counts at the national, provincial/territorial and local levels.
- Movement mapping products illustrating the casual, typically non-measured, use of active environments over time and across periods of the year.
- Community profile mapping illustrating populations, health, and wellness demographic profiles at neighbourhood, city, and provincial/territorial geographies across the country.
- Ability to make infrastructure comparisons across provinces, territories, municipalities, and neighbourhoods.
- Determine the proximity of facility provisions to various equity-deserving populations and demographic groups.
Who is the CAN Active Spaces product for?
The product has been designed specifically for individuals and organizations involved in the sport, physical activity, recreation, and parks sector. Groups that may find value within the product include:
- Municipalities
- Facility operators
- National, provincial/territorial, and community sport organizations
- Not-for-profits serving the sport and recreation sector
If you or your organization are involved in the sport, physical activity, recreation, and parks sector, the product has been built for you. This product can be of use in other sectors, including wildlife and conservation, emergency response and preparedness, and others. Reach out to intelligence@activexchange.ca to learn how this product can be used.
What should I do if I cannot find my site, or if my site information is incorrect?
With thousands of sport and recreation sites and facilities across Canada, it is common to find a specific site with missing, incomplete, or incorrect data in the platform. Therefore, we encourage you to add and update the site and facility information owned or operated by your organization and for any site or facility you frequently visit.
How is data accuracy ensured in the CAN Active Spaces product?
As an open-sourced dataset developed by the community, for the community, the accuracy of the dataset is ensured primarily by the users of the product. ActiveXchange and CPRA play important roles in facilitating effective and accurate upload and usage of the product and monitoring for any large-scale inaccuracies contained. The seed dataset from Statistics Canada, Open Data Recreation Sport Facilities, underwent rigorous verification with other public sources prior to starting the product.
What types of infrastructure are included?
The CAN Active Spaces product contains many different infrastructure types relevant to the sport, physical activity, recreation, and parks sector. Example site and facility types include:
- Recreation Centres
- Gyms
- Sports Courts
- Ice Rinks
- Community Halls
- Trails (Hiking & other)
- Parks
- Fields & Pitches
- Green Spaces
- Golf Courses
- Other spaces supporting the sport, physical activity, recreation, and parks sector
If you’re unsure if your site or facility should be included, please contact ActiveXchange at intelligence@activexchange.ca.
How do recreation facilities get included on the map?
Facilities are included when municipalities or organizations add or upload their infrastructure data to the platform. Anyone can create a free account and data. Support is available to help with formatting and data uploads of large datasets.
CAN Active Impact FAQs
What is the CAN Active Impact product?
The CAN Active Impact product helps organizations measure, understand, and evidence the social impact of their services, investments, and decisions. It translates estimated outcomes generated through enabling residents to become and remain more active — such as improved health, wellbeing, employment, or community participation — into robust social value insights that support better planning, funding, and reporting.
This product focuses on the positive impact an organization creates for individuals, communities, and society, beyond financial return. This can include improvements in physical and mental health, reduced inequality, stronger communities, and better life outcomes — all aligned with Canadian policy and commissioning priorities.
What inputs are required from an organization to measure outcomes through CAN Active Impact?
Organizations provide individual-level participation or usage data (such as visits, registrations, attendance, or program participation, linked to individuals within the data system). This data is analyzed over a 12-month period and can incorporate up to five years of historical data. CAN Active Impact is available both as a one-time report and as an ongoing subscription.
Who is the CAN Active Impact product for?
This product is designed for:
- Municipal, Provincial/Territorial, and other governments
- Recreation & Fitness Centres, Multisport Facility Operators
- National & Provincial/Territorial Sport Organizations
It’s particularly valuable for organizations required to evidence impact for funding or commissioning.
What is the product built on?
The product is based on the Measuring Impact published report by the Canadian Parks and Recreation Association (CPRA) and Canadian Fitness and Lifestyle Research Institute (CFLRI).
The model considers the risk profile of different types of participants to a range of positive and negative outcomes for society, each with an associated impact value. The recorded activity of each person reduces their respective risk against these outcomes. This product uses activity data to generate an aggregated total value across the following indicators:
Health Impact
- Cardiovascular Disease
- Stroke
- Colon Cancer
- Depression
- Breast Cancer
- Osteoporosis
- Type 2 Diabetes
- Hypertension
Social Impact
- Volunteerism
Economic Impact
- GDP from Active Recreation
- GDP from Sports
- GDP from Retail Sales
Environment Impact
- Infrastructure replacement
Are there municipal metrics beyond health outcomes, such as crime reduction?
Currently, crime reduction is not included as a quantified outcome due to insufficient causal evidence. While relationships between physical activity, perceptions of safety, and crime are being studied, the project team is cautious about reporting outcomes that cannot be robustly supported by research.
How does this data address the gap between municipal investment and provincial healthcare savings?
The product helps quantify and demonstrate the broader public value generated by municipal recreation and parks investments, even when financial savings accrue to other levels of government. CAN Active Insights supports evidence-based advocacy and policy discussions around intergovernmental funding and fiscal alignment.
What data is required to use the product?
ActiveXchange is the CAN Active Insights technology partner and supports processing of registration data collected by each facility/sport, in line with the CFLRI and CPRA Measuring Impact model.
- A Service Agreement is signed between your organization and ActiveXchange, to authorize the receipt and processing of data.
- Data is securely provided to ActiveXchange (supported by ActiveXchange). This is typically directly from your registration system (e.g. Daxko, Active Net, Amilia SmartRec etc) or via a data file template.
- Data used includes a unique identifier (to understand behaviour patterns of the same person), age, gender, address, attendance and activity information. No names or contact data is requested. Address is only used to match the person to a geographic area, at which point it is then obfuscated.
We will request at least a year of data, and often 2-5 years of historic reporting is added as part of the account setup. Historic data is not required. This data ensures output estimates are credible, transparent, and validated, rather than relying on generic or one-size-fits-all assumptions.
What if we don’t collect all the required data?
Specific program or class attendance information may not be required as industry benchmark assumptions can be applied to attendance data. You will need to supply data on individual participants and when they visit.
If you have casual participation/bookings this may be useable, alongside individual member registered activity, where industry assumptions can be applied.
Who accesses our data?
Only ActiveXchange will have access to the data provided. This is securely stored in Canada using Microsoft services. Only your organization will be able to access output reports specific to your organization. Underlying report data may be combined by the CAN Active Insights partners to provide overarching aggregate reporting.
What kind of outputs will we receive?
All outputs are designed to be clear, practical, and decision-focused. Outputs include:
Who contributes: Understand high contributing characteristics
The societal value generated by;
- Age bands (5yrs)
- Gender
- Deprivation (ref. CIMD)
- Category
- Indicator
Where benefits are realized: Demonstrate the communities impacted
Show which communities benefit;
- Most, least, how many
- In what ways (categories & indicators)
- By your locations
- Factoring demographics
Indicator detail: Breakdown indicators and demographics
Perform detailed analyses;
- Contributions by age, gender, deprivation, CSD
- Across & within Categories
- Uncover indicator trends by location.
Benefits over time: Connect investment to impact
Evidence change in impact;
- Over time (annually, 5 yrs)
- Continuous (monthly*)
- Tied to new investment, partners
- Influenced by government & budget decisions
Can the product support funding bids and business cases?
Absolutely. Many organizations use this type of product to:
- Strengthen funding applications
- Support options appraisals and investment decisions
- Demonstrate return on investment (ROI) in social terms
The evidence provided helps funders and commissioners clearly see the value being delivered.
Is this just about reporting, or can it improve decision-making?
It’s about both. While reporting is important, the real strength of the product is in helping organizations:
- Understand what’s working best through clear data
- Target resources more effectively
- Maximize impact for communities
CAN Active Impact insights are designed to inform action, not just tick boxes.
Is this a one-off order or a subscription?
Both options are available. Most clients report every year. Some clients report quarterly.
Where data gaps exist, ActiveXchange can advise on practical ways to strengthen evidence over time.
What else is included in the product?
By ensuring accuracy and consistency across the product, the following benefits can also be provided:
- Industry benchmarks and trends
- Can Active Impact awards
- Best practice case studies, shared with the network, subject to permission of the specific organizations
How do we get started?
It’s very easy to get started:
- Complete the EOI form, and someone from ActiveXchange will be in touch to discuss options and moving forward
- Complete the Service Agreement with ActiveXchange
- Supported by ActiveXchange, progress with the data transfer, usually involving your registration system provider.
Can Active Movement FAQs
What is Movement data?
Movement is a privacy-forward dataset of device density, activity, and movement over time drawn from 700M+ users globally contributing 20B+ live location updates daily, drawn from 45,000+ smartphone apps. These apps provide ‘event pings’ on an ongoing basis, which is the sharing of GPS locations (even if the app isn’t open on the screen, depending on app/phone settings). GPS data also means devices can provide location data where there is no cellular coverage. Due to the number and breadth of these apps, the data becomes representative of the whole population and removes the influence of different demographics or different geographic areas (84%+ accuracy when validated against known counts and economic activity).
What are the main features?
Hi-resolution location accuracy sourced from on-device GPS. This also means the data is less affected by areas with no cellular signal.
An underlying panel of millions of monthly active users in every major market across multiple travel modalities (legacy data sets are limited to relatively small sample sizes or based on fixed sensors with limited insights and no coverage outside urban areas).
Sourced from a diverse mix of thousands (45,000+) of different apps (other data sets are tied to a small number of sources which causes bias in the data).
The most comprehensive privacy-forward global dataset, complying with Canadian privacy laws.
How is the activity or movement data captured? Is satellite imagery or on-site infrastructure required?
Movement data is captured autonomously using location services from mobile devices (for example, GPS-based signals). No physical infrastructure, sensors, or hardware installations are required. The data is aggregated, anonymized, and privacy compliant.
Activity Trends
What is Activity Trends data?
The dataset captures significant GPS-enabled device activity aggregated into geographic tiles of 100-metre resolution (quadkeys) that cover the entire region. Activity within these quadkeys or across collections of quadkeys can then be tracked on a rolling basis, with data provided back to January 2022 to allow for trends.
The data is all anonymized to be privacy compliant and normalized to create a linear index. The index is normalized to a baseline, where the index value 1.0 represents the 99.9th percentile activity level in a day/tile of January 2021 in each country. So, an activity index of 0.1 indicates the tile is 10% as busy (level of activity/visits) for this location in contrast to the baseline activity.
This does not include dwell time data or data on individuals, but it does provide nationwide coverage across all types of infrastructure and environments, from which significant relative insights can be drawn. For an individual to generate an ‘event’ (app shares GPS) which is linked to a quadkey varies by mobile app and there is no minimum dwell time. Across all apps aggregated, this provides a robust overall measurement.
What can I do with Activity Trends data?
Activity Trends provide a large-scale view of where and when people move through a geography. In particular, this data allows you to:
- Understand the relative changes in mobile device activity in space and across time.
- Visualize changes in device density by time of day, weekdays/weekends, across multiple months or years.
- Observe significant anomaly events that occur and correlate changes in activity before and after – this provides an alert of the potential need for action e.g. movement suddenly drops at a facility/space/path.
What is the activity index?
The Activity Index is the density metric which reflects the level of activity in the time window and spatial regions defined above. A normalization process is applied to smooth out any effects of extreme outlier activity and to reflect the general population (not just app and smart phone users). ActiveXchange calibrates public and known ground-truth data to equate the index to a useful estimation of real activity (i.e. people & time), accommodating different settings.
How is the Activity Trends data validated?
Good calibrations are always difficult and that’s especially true here: actual ground-truth measurements of that density-of-humans number simply do not exist at the very fine spatial and temporal scales required. Other similar data sets exist from other providers, and we compare Mapbox (ActiveXchange) data to the Economist’s Normalcy Index. Importantly, ActiveXchange undertakes further correlation validation with known local community sport and leisure users and attendance patterns in different settings and communities to ensure confidence of use.
Activity Trends data has a significant advantage over our competitors in the “calibrating device density” game: Mapbox-powered maps are used by a great number of different apps, each targeting a different subset of the population, running on both major mobile device platforms (iOS and Android). Localized adjustments (urban vs rural) are validated through use of an auto-scaling adaptive model.
ActiveXchange undertakes correlation and validation checks with a range of registered sport and leisure known activity. Using this, ActiveXchange will also be supporting clients to equate the index to approximate visit numbers.
If movement data is based on mobile devices, are children or older adults underrepresented?
Movement data does not directly identify individual devices, nor can demographics be determined for privacy and feasibility reasons. Instead, the GPS signals sent by devices through the associated applications requiring location services is collated to derive the activity index.
There is no way to determine the representation of any demographic from the Activity Trends source data.
Mobile device ownership is very high across age groups in Canada, and movement data is intended to complement, not replace, other data sources such as surveys or manual counts.
How can you compare movement across geographic regions and time?
The anonymous telemetry data that provides the foundation for Movement Data is closely correlated with the movement of people, however, does not provide a direct measure of the absolute number of people or their movement patterns. As a result, the data must be presented in a unit-less activity index. Decisions made from Movement data should be informed by a comparison or correlation, whether that’s a comparison of the activity difference between two facilities/spaces on any given day, the change in activity for a given location over time, or correlation with other sources such as trail counters, and any combination of these. As ActiveXchange receives known registered or ground-truth data an approximate guide between likely users and activity index can be provided.
For any single place and time, the actual value of the activity index is not the only thing that matters. We also care about the difference in activity at that place and time relative to some other place or time. In fact, it makes more sense to talk about our confidence level for a comparison made from Movement data over space or time than of an individual data point.
How are estimates calibrated?
ActiveXchange undertakes correlation and validation checks with a range of registered sport and leisure known activity. Using this, ActiveXchange will also be supporting clients to equate the index to approximate visit numbers.
How is the data normalized to better track trends?
Data is normalized to the base of the 99.9th percentile activity index level of January 2021. This ensures that an activity index of 1.0 represents the same density of GPS signals in 2021 as it does today. Other normalizations practices include using baseline GPS signal frequency and similar parameters, which are conditional on the specific applications the signal is derived from. Outlier data and GPS signals located on private property (based on publicly available property designation sources) are cleaned from the data, to ensure the activity index is not biased by static devices (e.g. not in use, charging, etc.) over significant periods of time, while GPS signals may remain active.
Mobile device adoption and usage patterns vary meaningfully across urban, suburban, and rural residents. In addition, many mobile apps are designed for use exclusively in urban areas (e.g. ridesharing, food delivery, community/neighbourhood activism apps). This generates a significant imbalance in mobile device activity levels measured in urban vs. rural areas, artificially inflating urban activity levels and depressing rural activity patterns. To address this inconsistency, an auto-scaling adaptive model is applied that identifies and measures the urban/rural imbalance and applies a set of “corrections” at the city level on a daily basis. This self-adapting system is fully automated.
Visitor Reports
What is Visitor Report data?
This dataset captures direct movement and GPS-signals from unique devices/apps where informed consent has been granted, and thus privacy compliant. The data is additionally anonymized at source for additional privacy compliance.
The data of individual devices is cleaned, de-duplicated (one device, multiple apps), and made available in a “big data” environment, allowing for highly detailed resolution and aggregation.
This enables the reporting on exact device counts, behavioural metrics like dwell time, speed and direction of travel, entry/exit points, pathing, etc. From these insights, point of origin, associated visits (before/after) and cross visits can be modelled as well.
While rates of informed consent represent only a proportion of total devices in a market, this proportion greatly exceeds sampling rates of more traditional surveying techniques.
What can I do with Visitor Report data?
Visit Reports provides a high-definition view of how, where and when people move through a specific geography. In particular, this data allows you to:
- Understand visit and visitor counts over time, by date, day of week, portion of day, and dwell time.
- See where visitors come from, the route(s) taken to arrive and depart, and their use patterns within a specific geography.
- Point of Origin data can then be used to correlate visitor metrics to demographic and other inferred characteristic information on population segment(s) served.
Technical FAQs
Where does the demographic data come from that is aligned with usage patterns?
Demographic, geographic, and socio-economic data is sourced from Statistics Canada datasets, e.g. Census, Canadian Community Health Survey, etc. This data is aligned with utilization and activity patterns at the dissemination area level, allowing for localized insights while relying on publicly available datasets.
Can data be connected within the platform to external systems such as ARC GIS?
The platform is designed as an integrated and consolidated platform. Depending on an organization’s specific needs, certain datasets and map layers can be made available for integration with external systems. Please contact ActiveXchange at intelligence@activexchange.ca to learn more about this service.